Magento Customer Synchronisation

Magento 2 - WordPress IntegrationCustomer Synchronisation

Improve the usability of your eCommerce store by providing a single sign-on for your Magento and WordPress integrated blog. Synchronise your WordPress users and Magento customers transparently with this Magento extension.

WordPress Customer Synchronisation works with WordPress Integration to provide truly seamless Magento and WordPress Integration!

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Compatible with Magento 2.
£69.99 Available for Download

When installed, WordPress Customer Synchronisation allows your customers to post and manage blog comments using their Magento customer account. What makes this so great, you ask? Well, it's our opinion that forcing your customer to have two separate accounts for your website will adversely affect your conversion rates. We think this because:

  • Customers are likely to forget details to one of their accounts. If they have different details for both accounts, there is an increased risk of confusion as the customer could try to login to Magento with their WordPress account details. If the user is trying to login to Magento to make a purchase, there is a massively increased probability that the customer will not make the purchase.
  • Forcing your customer to use two separate accounts makes your site look disjointed and lacks professionalism. This could lower users trust in your site and convince them to purchase from your competitors instead.

All of the above can be instantly fixed by purchasing and installing FishPig's WordPress Integration!

How it Works

A lot of people have been wondering exactly how Customer Synchronisation works so as a result, we have compiled this article to help answer some of those questions.

Firstly, understand that when you install the extension, all of your WordPress users won't suddenly appear in your Magento database as customers. While this would be great, WordPress encyrpts user password using a one way hashing system and because of this, it is impossible to decrypt the password and encrypt it using Magento's password hashing system. To get around this problem, we came up with the following solution...

Synchronisation occurs at several stages during a customers time on the site but the key sync occurs when a visitor comes to your site and tries to login. First, the extension will check whether the details entered belong to a valid Magento customer. If a valid Magento customer account can be retrieved using the customers details, they are logged in as normal. If a Magento account cannot be found, the extension will check whether a WordPress user account can be found. If a WordPress user account can be retrieved from the WordPress database, a new Magento customer account will be created using the WordPress user details. This is possible because the extension has access to the users decrypted password and can encrypt it using Magento's password hashing system.

There are several other times when synchronisation occurs (when a user creates an account, resets their password, updates their account etc) and each time follows a process similar to the one outlined above. All of the synchronisation is completely transparent and the customer will be completely unaware of what is happening.

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Documentation & Support

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If none of the articles on the left answer your question, you can use the form below to submit a support ticket.

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